PetDesk wants a per-message fee plus their loyalty program. Vetstoria wants a piece of every online booking. Gingr's boarding suite needs a setup call and a per-kennel seat. You'll have a working clinic / boarding / grooming site, intake form, vaccine recall flow, and post-visit digest set up before the next drop-off.
Intake form on your site captures pet name, breed, age, reason, vaccine status. WhatsApp lands with brief + 1-tap booking link. Pet + owner profile auto-created.
30d / 7d / day-of WhatsApp reminders per vaccine schedule + 1-tap rebook. Grooming and boarding calendars with drop-off / pickup pings and feeding/medication notes.
Discharge note auto-becomes a WhatsApp digest with meds, next steps, payment link. Review-request pings 48h later — 4+ stars routes to Google, lower routes to you.
| Feature | DCS | The other guys |
|---|---|---|
| Setup time | 5 min | Onboarding + record import |
| Cost | Flat $49-149/mo all pets | Per-message or per-booking fee |
| Vaccine reminders | WhatsApp + 1-tap rebook | Email + postcards owners ignore |
| Boarding + grooming calendar | Native, same WhatsApp thread | Separate tool, separate login |
| Post-visit summary | Auto-digest from clinical note | Printed sheet that ends up wet |
| Own your pet + owner data | Yes — CSV export | Locked into their platform |
Owner fills a short form on your site — pet name, species, breed, age, reason for visit, vaccination status, photo. WhatsApp message lands with the brief and a 1-tap appointment-booking link. Pet + owner profile auto-created, ready for the front desk without a clipboard.
Every pet's vaccine schedule lives in the system — rabies, DHPP, FVRCP, deworming, kennel cough. 30d, 7d, and day-of WhatsApp reminders go to the owner with a 1-tap booking link. No more "when was Bruno last due?" on the phone.
Owner picks a slot from your grooming or boarding calendar. WhatsApp confirmation, drop-off instructions, vaccine-status check, and feeding/medication notes captured at booking. Pickup-ready pings go out the moment the pet is bathed, blow-dried, or signed off for discharge.
After every visit the vet or groomer adds a 1-line note — what was treated, medications dispensed, next steps. WhatsApp digest goes to the owner with discharge instructions, a payment link if needed, and the next recall date. Review-request follows 48 hours later.
Yes. Pet Care OS supports multiple sites under one tenant — shared pet records, per-location calendars, per-location dispatch board. Owners can book at any site, vaccine reminders stay attached to the pet regardless of which site they were last seen at.