Workiz wants $65/mo plus an add-on for the dispatch flow you'll actually use. Jobber wants $69/mo and isn't built for a 2am call from a stranded driver. Service Fusion wants a setup call before you can take a job. You'll have a working locksmith site, on-call rotation, ETA broadcast, and on-site quote-to-invoice ready before the next emergency call comes in.
Site or ad lands on intake form. WhatsApp pings the on-call tech with brief + map + 1-tap accept. Bounces to secondary if the primary doesn't accept in 60 seconds.
Tech taps en route / on site / complete — customer gets a WhatsApp update at every stage with a live map pin. Dispatcher hands off the phone to the platform.
Saved price list on the tech's phone. 30-second quote, customer taps Accept, payment link goes out before the tech packs up. Property-manager contracts billed monthly.
| Feature | DCS | The other guys |
|---|---|---|
| Setup time | 5 min | Demo call + onboarding |
| Cost | Flat $49-149/mo all techs | Per-tech seat + add-on fees |
| 24/7 on-call rotation | Native, auto-failover | Manual phone hand-off |
| ETA broadcast | WhatsApp + live map pin | Tech texts when they remember |
| On-site quote-to-invoice | 30 seconds, WhatsApp Accept | Paper receipt or follow-up email |
| Own your customer + job data | Yes — CSV export | Locked into their platform |
Caller hits your site or clicks a Google ad — fills a 30-second form with service type (car / house / safe / commercial), address, urgency. WhatsApp lands on the on-call tech's phone in seconds with the brief, a map link, and a 1-tap accept. Customer gets an SMS confirmation while the tech is rolling.
You set a rotation — Tech A primary 6pm to midnight, Tech B midnight to 6am, weekend coverage list. Incoming jobs auto-route to whoever is on. If the primary doesn't accept within 60 seconds, it bounces to the secondary. Owner sees every escalation.
On accept, the tech's ETA goes out to the customer via WhatsApp with a live map pin. Tech taps en route / on site / complete — each status fires a customer-facing WhatsApp update. No more "how long till they get here?" callbacks to the dispatcher.
Tech opens the saved price list on their phone — door pop, rekey, key duplication, ignition swap, safe drilling. Builds a quote in 30 seconds, customer taps Accept on the WhatsApp message. Quote auto-converts to an invoice with a payment link before the tech packs up the van.
Yes. Run a master-key system rollout, scheduled rekey for a property manager, or a one-off safe-opening with the same intake → dispatch → invoice flow. Locksmith OS supports recurring property-manager contracts with monthly billing and per-property service history.