MyStudio is built for fitness, not for the workshop. Shopify POS knows your inventory but not the customer's anniversary date or last resize. ShopKeep moves register tape, not the consultation pipeline. You'll have a working site, consultation booking, resize follow-up flow, and custom-order board live before tomorrow's first appointment.
Engagement-ring consult, custom design intake, repair drop-off — each as a bookable service. WhatsApp confirms, 24h-out reminder fires. Calendar lands on your phone with brief and prior history.
Every piece logged with target date. WhatsApp updates on Received → In Workshop → QC → Ready. Customer never calls to chase; you never lose a piece in the drawer.
Custom designs move through Quoted → Deposit → Casting → Setting → QC → Ready with WhatsApp pings. New stock or lookbooks broadcast to tier-1 customers first.
| Feature | DCS | The other guys |
|---|---|---|
| Setup time | 5 min | Demo + onboarding + hardware |
| Cost | Flat $19-149/mo | Per-register or per-staff seat |
| Appointment booking | Native + WhatsApp confirm | Bolt-on or third-party Calendly |
| Custom-order tracking | Status board + pings | Whiteboard in the back room |
| Resize/repair status | Auto-WhatsApp at each step | Customer calls to ask |
| Own your customer + piece data | Yes — CSV export | Locked into their platform |
Site visitors pick a service — engagement-ring consultation, custom design, repair drop-off — and a time slot. WhatsApp confirmation goes to them, calendar entry lands on your phone with the customer brief. 24h-out reminder fires automatically so no-shows drop sharply.
Every repair / resize gets logged with a target completion date. WhatsApp updates fire on Received → In Workshop → Quality Check → Ready for Pickup. Customer never has to call to ask "is it ready?" and you never lose a piece in the workshop drawer.
Custom design or special-order request lands as a job — design brief, materials, supplier, deposit, target date. Status moves through Quoted → Deposit → Casting → Setting → QC → Ready, with WhatsApp pings to the customer at each milestone. Workshop sees a full board of in-flight pieces.
New stock dropping or a holiday lookbook ready? Send a curated broadcast to your tier-1 customers with photos and Reserve links. WhatsApp open rates are 80%+ vs ~20% for email — your VIPs see it first and book the appointment before walk-ins.
For appointment booking, custom-order tracking, and customer communications — yes. For inventory POS and barcoded sales we integrate with Shopify and Square; we don't replace the till. The two halves of a jeweler's business — back-of-house service work and front-of-house retail — finally talk to each other.